Magical

Sam B.

How to create and configure automations and agents.

Building Automations

Build your first automation using basic Magical features.

Test your knowledge: Build your first automation with Magical

Test your knowledge: Build your second automation with Magical

Use these example automations to get comfortable with building

Test your knowledge

Creating an automation

Set up an agent that can call child agents and queue parallel executions. This guide walks through configuring the agent and using commands to orchestrate other agents.

Configuring agents

Inputs and outputs allow data to flow between agents in a structured, reliable way.

Agent inputs and outputs

Getting started

Commands allow you to quickly provide your agents with standardized instructions. They ensure everyone uses the same best-practice phrasing for common actions, improving reliability, speed, and consistency across all automations.

How to use Commands

Tools enable agents to interact with web browsers, external services, and orchestrate complex workflows.

Tools and Commands

As best practices evolve, Commands may be updated by Magical. When this happens, you can accept the update and ensure your automation is optimized with one click.

Updating a Command

Configuring an API agent

Configuring a File agent

Configuring a Code Agent

How to instruct your agents on your workflow

Instructing agents

Add credentials in workspace settings when an automation or API agent needs access to an external account, API, desktop connection, proxy, or authentication code.

Adding and editing credentials

Learn how to guide your agents through login.

Browser agent credentials & authentication

Using External 1Password

How to give agents access to your tools and systems

Credentials

How to try agents with draft runs

How to try and test your automation before publishing

Draft runs

Checkpoints allow you to define and track meaningful outcomes throughout a workflow.

Setting up Checkpoints

Control when your agents can act independently and when a human must be involved.

Human intervention and review

Learn how to go live with your automation once it is built and tested.

How to publish an automation

What to do before publishing your automation

Going live

Find answers and get help from Intercom Support and Community Experts

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